Still No Car

1 month after the car accident and we STILL don't have a car. To say that we're pissed is an understatement. We're furious. Usually the work can be done in 19 days, which is what the insurance company gave them. we are 2 weeks overdue and have yet to get our car back. They keep saying 'It will be ready on Monday!' Monday comes and then they say 'Oh it will be ready on Wednesday.' Wednesday they say Thursday and Then it gets pushed to Friday and then pushed to Monday or Tuesday.

Honestly, these people are taking so damn long! I just want my car back. I don't like driving the rental car.